Hôtel de Bahyse is committed to protecting the privacy of its visitors and guests. This privacy policy explains how we collect, use and protect your personal data.
01
Data Controller
The data controller is:
Hôtel de Bahyse Route du Village 11 1807 Blonay, Switzerland Email: info@hotelbahyse.ch Phone: +41 21 943 13 22
02
Data Collected
We collect the following data when you use our website and services:
Identification data: name, email address, phone number
Reservation data: stay dates, room type, number of guests, special requests
Navigation data: IP address, browser type, pages visited (via cookies)
Communication data: messages sent via the contact form
03
Purposes of Processing
Your personal data is used to:
Process your reservation and contact requests
Send you confirmations and information about your stay
Improve our services and user experience
Comply with legal obligations
04
Legal Basis
The processing of your data is based on:
Your consent (contact form)
Contract performance (reservation)
Our legitimate interests (service improvement)
Legal obligations
05
Data Retention
Your data is retained for:
Reservation data: 10 years (accounting obligations)
Contact data: 3 years after last contact
Navigation cookies: maximum 13 months
06
Your Rights
Under the GDPR and Swiss Data Protection Act (DPA), you have the following rights:
Right of access to your data
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
To exercise these rights, contact us at info@hotelbahyse.ch
07
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction.
08
Cookies
This website uses cookies necessary for the operation of the site and for anonymous statistical analysis. You can configure your browser to refuse cookies, but some features may not work properly.
09
Data Transfers
Your data is hosted in Switzerland and is not transferred outside the European Economic Area or Switzerland without appropriate safeguards.